About Star Domestic Cleaners
Star Domestic Cleaners is a London home-cleaning brand with a range of domestic and specialist services. The practical purpose of this website is to help you choose the right job, understand what information is needed and contact the booking team. Regular cleaning, a moving-out clean and carpet treatment are different services, so we explain them separately. You can call 020 3404 6962 with your postcode and the work you have in mind. We will discuss the service, quote and available appointments. We do not use a company story to replace the details you need before letting someone work in your home.
Read the service details ↓
The business information you can check
The current website identifies the business as RGR Pro Cleaning Ltd., company number 15220369, with an address at 68 Abbots Road, Edgware, London HA8 0RE. These details give you a starting point for checking who you are dealing with. The brand name and company name serve different purposes, so both are shown rather than treated as interchangeable. If you need an invoice or business details for a landlord, agent or employer, ask the booking team which information will be supplied for the service. A registered or contact address should not be assumed to be a public walk-in office for appointments.
Cleaning for different situations
Some customers need help with the work that comes round every week. Others need a property cleaned after building work, before a handover or when a particular item needs attention. Those situations call for different questions. A weekly visit starts with rooms and priorities. A tenancy clean needs property and checkout information. A sofa or rug enquiry needs material and condition details. We keep those differences visible in the service pages so you can ask for the work you actually need. If you are unsure of the service name, describe the job rather than choose a label that does not fit.
How an enquiry becomes a booking
A useful enquiry includes your postcode, property size or item list, preferred timing and the main tasks. The booking discussion then needs to establish the price, scope and available appointment. It should also cover access, equipment and any preparation required. A starting price on a website is not the same as a confirmed total for your property. Keep the agreed details so you can refer to them later. If the work changes, contact the team before the visit. Clear arrangements are more useful than broad claims about convenience because they tell both sides what is expected on the day.
People working in your home
The current service information describes vetted and insured cleaners. If you need details of the cover or arrangements relevant to your booking, ask for them. Tell us about household requirements, pets, entry instructions and rooms that should not be accessed. We do not expect you to leave a cleaner guessing about a delicate surface, an alarm or a locked cupboard. If you want regular visits, discuss frequency and whether the same cleaner can be arranged. That preference should be confirmed rather than treated as a permanent guarantee. What matters is knowing the tasks and how to raise a question about the visit.
Care around materials and belongings
Different homes contain different surfaces. Stone worktops, wooden floors, wool rugs and delicate upholstery may need specific products or methods. Keep manufacturer instructions available where possible and tell the team about known damage. Cleaning is not a repair to cracked fittings, faded fabric or broken appliances. We explain those limits where they affect service selection. Put important papers, valuables and fragile items somewhere suitable before the visit, and discuss anything that cannot be moved. The aim is practical preparation, not an expectation that you clean the house first. Access to the agreed areas helps the cleaner use the appointment sensibly.
London coverage and appointment times
The website covers London and the M25, but the right way to check a booking is to give your postcode. Travel, access, availability and location can affect both timing and price. Ask about the days you need without assuming a same-day appointment or a fixed slot is available. If you have a checkout, event or building completion date, say so early. A clear deadline helps the team discuss the suitable service and schedule. Appointment times are confirmed for the service and postcode. Check the proposed date before making other arrangements around the visit.
Reviews and evidence
Customer reviews can help you understand other people’s experience, but they should be read in their original context. Our Google profile link lets you check the full reviews and the current rating. Scores and review counts can change. The Google profile is the place to check the latest information. We do not write invented customer quotations or use fictional people as reviewers. Illustrative website photography is not evidence of a completed clean. Genuine job photographs, where available with suitable permission, are a separate form of evidence. Keeping those distinctions clear is part of giving customers useful information rather than a polished but uncertain story.
Questions, changes and concerns
Keep your booking details and contact the team if the property, timing or requested work changes. Check the applicable payment, cancellation and follow-up terms when booking. If you have a concern after a visit, describe the particular room, item or task and explain how it relates to the agreed scope. A clear account is easier to review than a general statement that something was wrong. Ask about the applicable follow-up arrangements and check the service terms. Call 020 3404 6962 to discuss an enquiry or use the contact page to prepare the information needed.
Before you choose a service
Read the page for the job you need and compare its scope with your own list. Check what is a separate task, what preparation is required and what information affects the price. If you want several services, list them together but keep each item clear. A deep clean and carpet treatment can be discussed in one enquiry without being assumed to be the same service. Ask questions about anything important to your home. You do not need specialist cleaning language to make a useful enquiry; a plain description of the property, condition and priorities is often the best starting point.
Discuss your booking
Call with your postcode and the job you need done.
Call 020 3404 6962 ↗Prepare an enquiry ↗
Have your postcode, preferred date and the rooms or items ready when you call. Mention access restrictions and any particular areas that need attention.
Discuss your quote ↗020 3404 6962