A sofa close to a wall or table needs an access plan as well as a cleaning enquiry. Show us the arrangement and explain which parts need attention. We can discuss the furniture, care information and practical work at your Hammersmith address before booking.
Photograph the whole piece with the space around it. Explain whether a table, cabinet or another seat blocks the front or side. Tell us if the furniture must stay in position and identify the surfaces you would like treated, including any rear panel you can safely show.
Clear personal belongings and a route from the entrance. The service includes assistance with lightweight furniture; explain heavier moving needs before the date is agreed. There is no need to pull a difficult sofa out yourself simply to produce a photograph of its back.
Describe the sofa size and whether it includes a chaise, corner section or separate modules. Add armchairs and footstools explicitly if you want them considered. Seat count helps introduce a piece, but the arrangement and requested surfaces give a more useful picture of the actual job.
Separate general contact marks from a particular spill. A darker arm, crumbs around a seat and a coloured stain can all matter within one booking. Tell us where each concern lies and send close views alongside the room photograph.
Share the label and any manufacturer guidance, including moisture restrictions or instructions for removable covers. Note contrasting fabric panels and trims. If the composition is unknown, say which piece lacks information and mention any cleaning or protective treatment you know about.
Leave upholstery assembled while discussing preparation. A removable cover does not establish a suitable washing method, and a fixed back panel may require a different access conversation from loose cushions. Ask how the care guidance affects the proposed treatment.
Hot water extraction is available for suitable furniture fabrics. Discuss the piece and its condition so the proposed treatment fits the cover. Ask which surfaces and stain work are included and how the furniture should be left afterwards.
Dry cleaning for delicates is another option we offer. Share instructions and material concerns before selecting it. If the furniture has more than one cover type, ask whether the areas need different care within the same appointment.
Count loose seats and backs, identify fixed sections and list decorative cushions you want included. Mention marks on piping, edges and reverses. Agree the surfaces within the quote rather than treating everything placed beside the sofa as one set of cushions.
Show any open seam or damaged fastening. Keep fillings and covers together unless different preparation is advised. Cleaning can address soil and marks but cannot repair a zip, replace lost padding or restore fabric that has worn through.
For a known spill, give the substance and approximate age, then explain blotting, rubbing and products applied afterwards. A product label photograph can help if the name is unfamiliar. Avoid another home treatment while waiting for advice, especially if the fabric has already changed in colour or texture.
Mention pet incidents or smells with their position and recurrence. Results depend on the stain, material and condition, and complete removal cannot be promised. Explain a faded or damaged patch separately so it is not confused with removable dirt.
Ask when the seating can be used again and how loose cushions should be arranged. Fabric, method, filling and room conditions affect drying. Keep another seat available and follow the ventilation advice for your furniture, including when throws and other belongings can be returned.
If protection is discussed, check suitability, whether it is included and any additional charge. Ask how it changes aftercare and how to respond to a later spill. The treatment should fit your cover and household routine without replacing normal care.
Starting prices for a two-seat sofa are £36 for hot water extraction and £42 for dry cleaning. For a three-seat sofa they are £102 and £114. Tell us about chaise or corner sections, fabric and condition so the complete quotation describes the furniture you want treated.
Check availability, inclusions and the full total before booking. Prices can vary by area and applicable congestion charges are additional. The price information is a useful starting reference when listing the pieces and any separate cushion requests.
Discuss carpet cleaning if the floor also needs treatment. A wider clean of household surfaces may suit one-off deep cleaning. If the room is being prepared for a move, include furniture requirements in an end of tenancy cleaning enquiry so the tasks and timing are clear.
Send your Hammersmith postcode, preferred dates and receiving contact, including stairs, lift access or parking details. Identify who can show the requested surfaces and care information on the day.
Show its present position and say which surfaces need attention. Discuss moving arrangements before the visit, especially for a heavy piece or a restricted room.
Explain the arrangement and the areas you want treated. Ask what can be reached safely and agree the proposed work using the furniture’s actual position.
Identify that surface in the enquiry and confirm inclusion. The furniture list should explain the areas requested rather than relying on a general sofa description.
The service includes assistance with lightweight furniture. Mention the table and working space beforehand so its position can be considered as part of preparation.
Do not dismantle it without agreed preparation advice. Describe the modules and access, including unfamiliar fittings, so the visit can be planned sensibly.
Arrange a person who can provide access and show the booked pieces and care information. Agree any completion arrangements before the appointment.
Send the room photograph, furniture details and the surfaces you want considered. We will discuss treatment, access and a quotation for your Hammersmith visit.
Illustrative generated photographs show furniture and cleaning situations, rather than actual staff or local customer jobs.
