Regular domestic cleaning in London

What a regular visit can cover

The usual starting point is cleaning the rooms you use most. In the kitchen, that may mean wiping accessible worktops, cleaning the sink and hob surface, and dealing with the floor. In the bathroom, you might want the basin, toilet, bath or shower cleaned. Other rooms can include dusting accessible surfaces, hoovering carpets and mopping suitable hard floors. These are tasks to discuss, rather than an automatic promise that everything will fit into a short appointment. If you have a larger property, several bathrooms or particular areas of concern, tell us before the time is agreed.

Decide which jobs come first

It is useful to have a short priority list. A family with young children may want the kitchen and bathroom done on every visit. Someone working from home might want the office and living room included more often. Decide what should be completed first if the agreed time is limited. You do not need a complicated checklist. A few clear notes are usually easier to follow than a long list of small requests. Tell us about jobs that should be left alone, such as a desk with papers laid out, a display cabinet or a room that is not part of the booking.

Weekly or fortnightly cleaning

How often to book depends on the household, not just the number of bedrooms. Pets, children, visitors and working from home can all affect how much cleaning is needed. Weekly visits may suit a busy home where the main rooms need attention often. Fortnightly visits may work where you keep on top of the smaller jobs between appointments. If you are unsure, explain what normally builds up and ask about a sensible starting arrangement. Do not assume the same length of visit will suit every frequency. A longer gap can mean more work has collected by the next appointment.

When to choose a deep clean instead

Regular cleaning is not the same as dealing with several months of heavy grease, thick limescale or building dust. If the property has not had a thorough clean for some time, a one-off deep clean may be a better first step. Inside an oven, inside cupboards, carpet extraction and upholstery treatment are examples of jobs that need a separate discussion. Tell us about them rather than adding them at the last moment. We can explain which service to enquire about and what information is needed for a quote. This helps avoid a regular appointment being booked for a much bigger job.

Products, tools and surface care

Confirm who will provide the cleaning products and equipment before the first visit. Have a working hoover available if that is part of the arrangement, along with any agreed mop, cloths or suitable products. Let us know about natural stone, untreated wood, specialist finishes and anything with particular care instructions. A product you use on one surface may not be right for another. If you prefer certain products or have a household sensitivity, explain it when enquiring. Do not leave unlabelled bottles or mix products in advance. Clear labels and the manufacturer’s instructions make it easier to handle the agreed tasks properly.

Getting your home ready

You do not need to clean before a cleaner arrives, but reasonable access makes a difference. Clearing clothes from the floor, washing-up from a worktop or toys from a bathroom gives the cleaner room to work. If tidying or washing-up is one of the jobs you want done, include it in the time discussion. Move fragile valuables and important papers somewhere secure. Explain the arrangements for pets and any rooms that must stay closed. Give clear entry instructions if you will be out. Keys, door codes and alarm information should be handled through the agreed booking arrangements, rather than left in an unsecured place.

How the price is agreed

The current published starting rate for regular cleaning is £18 per hour per cleaner. A starting rate is not a final quote. Minimum charges, location, availability and the work requested can affect the amount you pay. Congestion charges may apply where relevant. Ask how many hours are being booked, whether one or more cleaners will attend and which charges are included. Give an honest description of the property so the estimate is useful. If your priority list changes later, discuss the change before the next visit. A new job may need extra time or a different service.

Keeping the arrangement practical

After the first visit, check whether the agreed time and priorities suit your home. If a particular room needs more attention, explain what you would like changed. Ask about arrangements for holidays, missed visits and changes of day before committing to a schedule. If you would prefer the same cleaner, say so, but do not treat that as a guarantee until it has been confirmed. Staff availability can change. The useful part of a regular arrangement is having a clear, manageable set of jobs and knowing how to raise a question. Call 020 3404 6962 to discuss your postcode, preferred frequency and first visit.

Questions about regular cleaning

Can I be out during the visit?

Discuss access when booking. We need a safe, agreed way to enter and leave the property, and instructions for alarms, pets and locked rooms. Confirm the arrangement rather than assuming a key can simply be left outside.

Can I add ironing or laundry tasks?

Ask before the visit. These jobs can take time away from cleaning and may need a separate arrangement. Tell us the amount of work so we can discuss whether it fits the service and appointment.

What if I need to change my booking?

Contact the team as soon as you know. Check the applicable notice, cancellation and payment terms when booking. This page does not replace the terms supplied for your confirmed service.