Tell us if another person will provide access for the furniture visit, and confirm the receiving arrangements before booking. Share the pieces needing cleaning and who can show them on the day. We will discuss upholstery treatment, access and aftercare for your Holborn appointment.
Make a list of the sofa, chairs and any footstools being considered, with photographs and care labels linked to each. Share it with the person providing access. Explain the marks and surfaces requested so the appointment is not dependent on an absent household member’s description.
Agree entry and completion arrangements before the visit. Tell us about stairs, lifts, parking and any building access restrictions. Clear loose belongings from the furniture and a route through the room, with personal or fragile items kept away from the working space.
List approximate size, fabric and condition for each piece. Include extra sections of a corner sofa and any loose cushions you want considered. A wider photograph of the seating arrangement helps describe furniture that cannot be explained by a simple two-seat or three-seat label.
Identify general contact soiling and individual stains separately. Mention which parts matter to you: arms, seats, backs or a particular cushion edge. Make those requests part of the quotation so the receiving contact can identify the work already discussed.
Send manufacturer guidance or care-label photographs before booking and leave the information available for the visit. Note different materials, decorative trim and any moisture or product restriction. If composition is unknown, say so rather than letting the receiving person guess from appearance.
Describe earlier cleaning and any protective treatment you know about. Show damaged stitching, wear or colour loss in the photographs. Cleaning cannot repair those changes, and the condition should be discussed separately from soil on the cover.
Extraction is available for suitable upholstery. Ask how the fabric and condition affect the proposed treatment, including requested surfaces and stain work. Agree preparation and aftercare before the visit rather than leaving the method unexplained for another contact to choose.
We also offer dry cleaning for delicates. Share care restrictions and discuss suitability for each piece. If the booking includes different fabrics, ask how the approaches and their aftercare will be described in the complete furniture arrangement.
Count loose seats and backs, distinguish fixed pads and list decorative cushions separately. Explain the faces needing attention, including a marked reverse or piping. Confirm the surfaces in the quote, particularly where one cushion has different material underneath.
Leave covers and filling together unless specific preparation is agreed. Tell the receiving person about a weak fastening or open seam. A removable cover does not establish machine-washing suitability, and the appointment should not depend on someone dismantling unfamiliar cushions on arrival.
For a spill, give the substance if known, approximate age and products applied afterwards. Explain repeated rubbing or changes in texture. For a pet concern or smell, give recurrence and affected areas separately so the receiving contact does not have to reconstruct the incident.
Complete removal of every stain or odour cannot be promised. Permanent changes to fabric or effects within filling may limit results. Ask about realistic treatment beforehand and avoid further home products while the appointment and material concerns are being discussed.
Ask when each treated piece can be used and how loose cushions should be left. Drying varies with cover, method, filling and room conditions. Make sure the advice reaches the household even when another contact attends the appointment and leaves afterwards.
Keep alternative seating available and follow guidance on ventilation and return of throws. If protection is discussed, confirm suitability, inclusion and any additional charge. Ask for care advice that can be passed on clearly rather than expecting the treatment to prevent every later spill.
A two-seat sofa starts from £36 for extraction or £42 for dry cleaning. An armchair starts from £15 or £19. Actual size, fabric, arrangement and condition influence the quote, so send the complete list and cushion requests before the appointment is agreed.
Consult the starting figures and check the full price, inclusions and availability. Figures may vary by area, with applicable congestion charges additional. Tell us if another person needs the agreed booking information so the receiving arrangements remain straightforward.
If you also need carpet cleaning, give the floor its own description. A broader household reset may involve one-off deep cleaning. For a property handover, discuss end of tenancy cleaning and identify which furniture stays, so the receiving contact knows the different tasks being arranged.
Send the Holborn postcode and preferred dates with the receiving contact, furniture photographs and labels. Explain practical entry details so availability, access and the upholstery appointment can be discussed together.
Share the booked furniture list, requested surfaces and available care information. They should be able to identify the pieces and explain access without guessing which cushions or marks were discussed.
Yes, include it in the enquiry with photographs. Explain the cause and earlier products so the information remains available even if another person attends the visit.
Arrange for the person present to pass it to everyone using the furniture. Ask about return to use, cushion positioning and coverings so the advice is not lost when contacts change.
Agree entry and completion details beforehand. The appointment needs a clear access plan and a way to identify the furniture and practical room arrangements.
Send the revised pieces or surfaces before the visit and ask whether the quotation or appointment needs changing. Avoid relying on the receiving contact to add unexplained work on arrival.
Discuss its position and moving needs first. Lightweight furniture assistance is part of the service; heavier arrangements should be agreed rather than improvised for the appointment.
Send the furniture request and receiving arrangements. We will discuss treatment, the complete quote and access for your Holborn appointment.
Illustrative generated photographs show furniture and cleaning situations, rather than actual staff or local customer jobs.
